Posts Tagged ‘Social marketing’

Why is engaging in social media an absolute necessity?

If you read articles about image--2ting strategies, you will be flooded with advice about why you should have a blog and a Digg account and everything else. Today, even my 85-year-old grandfather who does not own a computer asks “What’s a Facebook?” because he read about it the daily newspaper.

The first successful communication on the internet was implemented on 25 December 1990. In 1992 internet access was made available to the common public and its use exploded. Until recently, websites were a great advertising platform. However, with the introducing of the first social networking site in 1995, and its widespread use today, websites have started to become invisible on the internet.

If you come up with a new website on the internet, then you would probably have to spend a lot of your time and resources to bring your website on the first page of the goggle search engine. However, a simpler way to let people know about your website or your company is through social media.

Social networking sites like Facebook, MySpace.com, Twitter, LinkedIn.com, etc. are very popular and so are great sources of promoting your website and products.

Gone are the days of “have a website and advertise”

Today, it is too costly to be noticed on an internet that is already full. Social media is the only way for new websites to get traction. If Darren Rowse, the guy behind ProBlogger, or Brian Clark, the guy who founded Copyblogger, talks about your website, then it’s visible. If your website comes up on the front page of Digg, then it’s visible. Once your website starts getting incoming links and lots of regular traffic, then you can use traditional SEO practices for staying visible.

image--3Some of the companies that benefited from social media are:

Rubbermaid: A survey conducted by BazaarVoice reported that when the company Rubbermaid added customer reviews to their website, their sales increased and returns of their products decreased.

Fog Creek software: This company has achieved great success with no advertising because its founder has built an amazingly popular blog about writing software.

Nike: This company allowed customers to build and order custom shoes on their website. This move was a great hit with people and generated a lot of profit for Nike.

Will social media survive in the long run? Not sure. But today and for the near future, you can’t do without it. You have to jump in even if you do not fully understand it, or you will go the way of print media.

Twitter + Yahoo = Face the Buzz ?

yahoo-twitter-partnershipThis is the latest buzz. The board is set, and the game has begun. No sooner did Google launched the Buzz, the other online players started rearranging to face this challenge. Mind you, this is only the beginning. This New Year 2010 started with a bang. Google himself launching and marketing Nexus One was the first surprise. Then rolled out the. i-Pad, ever since when Steve Jobs, couldn’t wipe out that famous smile. Then came the Buzz, which is set to change a lot of online social media equations. This new twist is predictable; we were only wondering, when, what and where this would come from.

You got it right, Yahoo has struck a twitter deal. These two have decided to face the Buzz challenge by coming together. Yahoo and Twitter have come to an agreement to share data between their properties. Hope this is no knee jerk reaction to the Google Buzz. This was hardly called for, as Bing is about to take the data aspect for Yahoo, and, which will very likely include the Twitter data as well. Moreover, Yahoo’s front end elements already include Twitter integration including Flickr. How far will it work? This is a million dollar question?

buzz1-420x0Even if this is all the rest against Google, it would in no way be an easy proposition. Buzz, although is new, has a very strong backing of Gmail, which just cannot be ignored. With a solid Gmail presence on the internet, it is unlikely that no matter how you set the table, Buzz will only get to be a very strong word.

Conversion Tips That Guide Your Online Business

badly-drawn-diagramSome basic elements are very essential to the conversion rate of any landing page, and needs to be kept in mind right from the start. Here is a track list that will help you make and maintain a professional landing page in order to optimize conversions.

  • Seek Professional Help

If you really want to make any difference in your landing page conversions, we would need the help of professional experts. Go for specialists contributing to their dedicated area of expertise in order to maximize your landing page exposure, experience and off course conversions.

  • Hire an SEM for SEO and PPC.
  • A social expert for SMM.
  • An expert web copy writer for web writing.
  • A proven web page designer for landing page design.
  • An experienced designer for additional conversion tips & tricks.
  • A qualified web tester to monitor testing
  • Choose the Best Possible Content & Design

Check your contents including design from all angles. The copy, size, colors, the placement of buttons, the functionality of your page, headlines must all be effectively managed. Check the copy for length, grammar and formality; images for type, size, color, variations and placement. Visual click heat-maps are great to gain an understanding of paths of interest, and to effectively make changes in layouts and design. Just make sure to give yourself the best possible content and design in order to optimize your own conversion rate.

  • Compare Pricing Structures

Make it easy for comparison shoppers. Keep abreast with periodical reviews and check pricing on products and services. You need not be the cheapest to sell. You only need to be the most informative, authoritative and should have maintained a good reputation of delivery and performance. Goodwill is an asset no business can do without. Pass on these positive reviews to R&D. Conversion optimization is a combined process, where all units perform equally well.

  • Keep Mandatory Completion Elements at Minimum

If the conversion page includes a form keep the mandatory completion elements at the minimum. Include as much of auto fill wherever possible and make this as easy as you can. Encourage click to subscribe with enticing content, offers and future discounts. Focus on the core objective should no way be lost.

  • Target Your Landing Pages

Each target market demographic is distinctly different in many ways. Younger, or older; employed, or unemployed, or retired; attentive or inattentive, busy or bored, and all relevant parameters must be properly evaluated and effectively targeted.

Usability is all about how fast the essence and functionality of a page are communicated and how quick and effective this is in engaging. Test this on folks and find out. Just give them 6-8 seconds at the most to tell you what they think this page –

  • is about
  • if they liked it
  • if they felt like leaving
  • what stands out
  • if they would like to bookmark it.

This will give you a fairly good idea of where exactly you stand.

  • Learn & Run With Competition

Although online and offline competitors are different, keeping track of what both engage in will come very useful. You would be also wiser to learn from their experiences as well, so that you can save on both, your money and your time. Take their learning’s and make sure to run with them at the same time.

  • 720px-Line_scan-conversion.svgFinish With an Attractive “Add to Cart” button

Color has a deeper impact most often than even the size and shape. Your ‘add to cart’ button has a lot to say than just that. Make sure that the shade of the color, shape and size are not only compatible with your business it should also be elegant and most effectively designed.

You are now perfectly placed. So get going – what are you waiting for. There is no one, no one can stop you now.

SEO – Ranking for Mobile Search

mobile-seoYes Web designers are having a hard time trudging through some serious mobile design and standardizing issues. This easy and accessible mobile web seems to have many roadblocks as the operating levels are of an entirely different quality and standards.
The mobile search engines are also very new, evolving and imperfect. For these very reasons mobile SEO and SEM are also confused, and well, very immature. But for us, this is yet another challenge. We, as SEO enthusiasts still want traffic, and we still want users to find us in search results; and so we just won’t give up, we are born to fight.
Mobile SEO best practices – As of now

On-site mobile SEO
• Using 100% valid XHTML 1.0 code is the best practice as mobile search engines may however have more trouble digesting invalid code.
• It is likely that WML will be phased out in the near future, so play wise and safe. If you validate, the mobile search engines will not have any trouble with you.
• Follow accessibility best practices as they will ensure that your content is accessible to anyone regardless of their platform. This would include mobile users as well as the mobile search engines.
• Follow the traditional on-site SEO best practices, and which by now you know by heart. Major keywords for the title tag, H1’s and body text, keyword rich anchor text for internal links, and allow the link wheels to spin around.
Getting Spidery and Indexed by Mobile Search Engines
If you are wanting, your site to be indexed by the mobile search engines, they must come to know about it first. Make sure to submit your sites to major mobile search engines for some swift recognition. It would be a wise idea to see that each of your pages is having at least one incoming link.
List of mobile search engines
The following search engines are the major players in mobile search at this point of time.
• Google XHTML Mobile Search from Google Mobile
• Yahoo! Mobile
• MSN Mobile Search
• AOL Mobile Search
• Nokia Mobile Search
• Technocratic Mobile
• 4INFO Mobile Search

google-botMy sincere suggestion is, do not wait for the “year of the mobile” to arrive. Google has left us with a hint as early as the beginning of this New Year, 2010, when they decided to launch Nexus One. Get onto it and start creating some meaningful and genuine mobile related content. Apart from the adult stuff, we are having today, there is more that we can now do to make mobile SEO more relevant and effective in the days to come.

Creating Brand Ambassadors ….Part 5

Giving is the name…Everybody is looking out for real life solutions to real life issues…

Stereotype solutions are only for board rooms….Real solutions and strategies are crafted inside the market…

And finally – Keep inventing new ways of compelling conversation – “There are no fixed rules”

  • Its the free tips not the freebies

  • Solutions are more important than Christmas candies

  • Information intelligence is invaluable, freebies come cheap

  • People expect in-depth analysis & concepts from you rather than ubiquitous tools & formulas

  • The best Strategies are shaped on the battle field

  • The playing field is different than the laboratory

  • Be prepared to change

  • Flexibility & low turnaround time should be a part of the strategy

  • Involve your network while you are changing gears

Watch out for more posts from  ‘CopperBridge‘…

Creating Brand Ambassadors ….Part 4

Its the ‘Man versus Machine’ – and a novice will tell you that the Human factor plays a decisive role in the Brand promotion.

A personalized attention is always a clincher in most cases – on the other hand, a machine response is a big deterrent to collaboration.

  • Human presence rather than a machine response system

  • There is no substitute for Human presence

  • Machines can fill up the gaps but not the emotions

  • Don’t use page generators, automated voice response systems & automated chat system

  • Be in touch with your Brand Ambassadors

  • Relationships are more important than weekend get-togethers

  • Brand Ambassadors should grow & be nurtured along with the product

  • Share the future with the Brand Ambassadors, Let them be a part of it

  • Make them your preferred previewers

  • Make your Brand partners the first to try the products \ service

  • Utilize the network of your Brand Ambassadors

  • It makes market sense to do the Beta marketing

Watch out for the final Part of ‘Creating Brand Ambassadors’…

Creating Brand Ambassadors ….Part 2

Conversation & Contribution….The 2 Pillars of Internet advertising…which is ignored most often than not. Like SEO, C & C is not only a long-term strategy but the ROI is exponential in most cases – if done in right and consistent manner..

    [A] Conversation & not promotion is vital

  • Information & promotional overload on the net

  • Avoid being in this bracket

  • The promoter tag is disastrous for your product \ service

  • Initiate & augment the conversation

  • Be the facilitator

  • You should be good at conflict resolution

  • Customers follow conversation not sales pitch

    [B] Network contribution

  • Contribution has no alternative

  • Knowledge sharing is the life line of networks

  • Contribution generates interest – and in turn collaboration – personal or professional

  • Be unbiased in your opinions & not opinionated

Part 3 of Brand Ambassadors coming in the next post..